Join our team

Senior Software Engineer
Senior Software Engineer to work on designing and implementing new and exciting projects across all our brands

Papaki is seeking a full-time Senior Software Engineer who is self-motivated and passionate. If you love to problem solve and want to join a dynamic team within a growing company in-house or remotely, we will be pleased to welcome you to our family!

The Senior Software Engineer will work on designing and implementing new and exciting projects across all our brands. We're looking for someone who has the knowledge and the experience to work on distributed systems, microservices, and be able to design horizontally scalable architectures that are secure and reliable, as well as guide our team of software developers in implementing them successfully.

- Design large software systems with scalability and security in mind
- Organize, inspire, and help the teams evolve
- Manage priorities, projects, and deliverables

- 10 Years of Software Engineering Experience
- Familiar with both Front End and Back End Development Practices
- Experience with microservices and systems design
- Familiar with Go, Python, NodeJS
- Excellent knowledge of Git
- Experience with Linux systems
- Working proficiency and communication skills in verbal and written English
- Experience with Testing (Unit Tests / Integration Tests)

Preferred Qualifications:
- Similar position in previous company
- Willing to relocate in Crete, Greece
- Experience with High Availability and Shared-Nothing Architectures

Support Technician
Support Technician to further strengthen the quality of our support.

Papaki is looking for a dedicated and motivated Technical Support Hero! If these words describe you and you seek a career in the field, we will be glad to welcome you to our, either in-house or remotely, in order to further strengthen the quality of technical support we offer to our customers!

- Providing professional and friendly technical support via phone, chat and email
- Responding to incoming support requests with accuracy, efficiency and professionalism
- Addressing and solving a range from basic to complex customer problems
- Performing tasks related to hosting services

- Experience with control panels (Plesk, cPanel)
- Experience with email management (multiclients, POP3/IMAP/SMTP)
- Good knowledge of WordPress (debug, plug-in/theme installation, performance, security)
- Knowledge of DNS
- Excellent problem solving skills
- Excellent written and verbal communication skills in Greek & English
- Ability to work flexible hours

Product Marketing Manager
Product Marketing Manager to join our team and lead marketing activities for our products.

Papaki is looking for a passionate Product Marketing Manager. If you are a leader who loves marketing and technology, we will be pleased to welcome you to our family!

The Product Marketing Manager should:
- craft the messaging and positioning for products.
- conceive and develop innovative marketing programs that drive demand.
- have the attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into benefits.
- be the expert in buyers, how they buy and their buying criteria and will transfer that knowledge to the sales channel.

Among other things, responsibilities include:
- Implement product positioning and messaging that highlights the differentiation of our products in the market.
- Lead the team to create and update product landing pages that are state of the art and user-friendly.
- Make sure that the users have a great experience and wow first impression using HotJar, Optimizely, A/B testing and other related tools and services.
- Product launch – plan the launch of the new products and releases and manage the cross-departments implementation of the plan.
- Market intelligence – be the expert on our buyers, how they buy and their buying criteria; be the expert on our competition.
- Demand generation – develop the strategy and manage the marketing programs that drive demand for our products, in collaboration with the Product team and Digital Marketing team.

- Proven 2+ years experience as a Product Marketing Manager, Brand Manager or similar role in the web/ technological industry
- BSc/BA in Business, Marketing, Communications or similar field
- Experience in market analysis
- Working knowledge of web analytics tools (e.g. Google Analytics)
- Familiar with product marketing tactics (e.g. integrated marketing campaigns)
- Excellent communication skills
- Excellent management skills to interact with staff, colleagues and cross-functional teams
- Analytical mind and strong quantitative skills
- Creativity

UI/UX Designer
UI/UX designer to help us design the best possible experience for our users.

Papaki is looking for a dedicated and motivated UX/UI designer. If you are passionate about designing the best experience for the user, we will be pleased to welcome you to our family!

The UI/UX Designer should:
- turn our software into easy-to-use products for our clients.
- be gathering user requirements.
- be designing graphic elements and building navigation components.
- have experience with design software and wireframe tools.
- be creating both functional and appealing features that address our clients’ needs and help the company grow its customer base.

Among other things, responsibilities include:
- Gather and evaluate user requirements in collaboration with product managers and engineers.
- Illustrate design ideas using storyboards, process flows and sitemaps.
- Design graphic user interface elements, like menus, tabs and widgets.
- Build page navigation buttons and search fields.
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like.
- Create original graphic designs (e.g. images, sketches and tables).
- Prepare and present rough drafts to internal teams and key stakeholders.
- Identify and troubleshoot UX problems (e.g. responsiveness).
- Conduct layout adjustments based on user feedback.
- Adhere to style standards on fonts, colors and images.

- Proven 2+ years work experience as a UI/UX Designer
- BSc in Design, Computer Science or relevant field
- Portfolio of design projects
- Knowledge of wireframe tools
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
- Team spirit; strong communication skills to collaborate with various stakeholders
- Ability to discuss and explain design options
- Detail oriented and customer-centered
- Good time-management skills

Software Developer
Software Developer

Enartia is looking for an in-house or remote self-motivated and passionate full-time software developer! If these words describe you, we will be glad to welcome you in a team that works on new challenges and builds new software in an ever expanding group of companies.

As a Software Developer, you will be working on both front-end and back-end software development at least in the beginning; after some time, you may be able to focus on one of the two fields. You will be developing projects based on microservices, and learn to focus on security and reliability during software development. You will also get to attend conferences, have access to courses, and receive training on technologies, frameworks, or in general interesting things related to your work (or not).

- Write and maintain code for Enartia’s systems
- Participate in design decisions about key components
- Perform Code Reviews on coworkers’ commits
- Analyze issues, find root causes, and address them
- Explore, learn, and propose new frameworks or techniques to use in Enartia’s systems

Basic Qualifications:
- At least 4 years of professional software development experience
- Experience working with two or more of the following: PHP, Go, nodejs, .NET Core, Python (for web apps)
- Familiar with both front-end and back-end software development
- Excellent knowledge of Git (GitHub Flow and Git Flow)
- Knowledge of CSS and JavaScript
- Familiar with Linux systems
- Experience working with databases (MySQL, PostgreSQL, ...)
- Working proficiency and communication skills in verbal and written English

Preferred Qualifications:
- Experience with microservices and/or nanoservices (Lamda Functions, Cloud Functions, Azure Functions, OpenFaaS, …)
- Unit testing / Integration testing Experience

- Have worked with at least one of the following: VueJS, AngularJS, ReactJS
- Experience working with non-relational databases (MongoDB, Redis, …)
- Experience with the web hosting industry (domains, shared hosting, etc.)
- Available for on-site training (~3 months after hire, if remote)
- Open Source Software work on GitHub, or similar website

Junior Software Developer
Junior Software Developer

Enartia is looking for an in-house or remote ambitious junior software developer! If you who are in the early stages of their career, to work on large scale software, and gain important practical experience. If you are looking to make your first steps in your career in a company, and work in the industry, this is a good opportunity. You can work either from our office in Heraklion, Crete, or remotely, and we’ll be pleased to welcome you to our family. As a junior developer you’ll be working on existing software, adding new features, as well as improving the code with various refactoring techniques where needed. You will be working on both front-end and back-end systems, with the ability to focus more on one of them after some time.

- Write and maintain code for Enartia’s systems
- Perform Code Reviews on coworkers’ commits
- Learn new technologies, tools, and frameworks

Basic Qualifications:
- Familiar with at least one of PHP, Go, nodejs, .NET Core, or Python
- Familiar with either front end or back end software development
- Familiar with Git
- Familiar with CSS and JavaScript
- Working proficiency and communication skills in verbal and written English

Preferred Qualifications:
- Previous professional experience
- Open Source Software work on GitHub, or similar website
- Familiar with Linux systems
- Familiar with databases (MySQL, PostgreSQL)
- Familiar with Bootstrap
- Familiar with jQuery

1st Level Support Hero (Albanian)
1st Level Support Hero (Albanian)

Enartia is looking for an in-house Technical Support Worker for its Albanian customers! If you are a motivated and passionate person that seeks a career in the field of customer service and technical support, we will be glad to welcome you to our team and our outstanding offices in Heraklion of Crete.

- Professional and friendly customer support via phone, chat and email
- Responding to incoming tickets with accuracy, efficiency and professionalism
- Confrontation and resolving of a wide range of customer problems, from basic to advanced complexity

Qualifications & experience:
- Exceptional problem-solving skills
- Cooperation skills and team spirit
- Ability to work on flexible working shifts
- Exceptional writing and verbal skills in Albanian, Greek and English
- General knowledge of Hosting and Domain Names
- Desired experience with FTP, POP, IMAP, SMTP, Linux, Apache, HTML, PHP, MySQL, DNS (desired), Plesk (desired)

General Manager (Albanian)
General Manager (Albanian)

Enartia is looking for a motivated, ambitious, solution-driven General Manager to be in charge for the operations in Albania! If you are such a leader, we will be glad to welcome you to our team.
As a General Manager, you will be working either in our outstanding offices in Heraklion of Crete, or remotely from Albania. Your role would be to further enhance company’s positive and productive culture, provide inspired leadership, establish a great working relationship with the board of directors and set a course for company strategy. Proven computer science background with a broad understanding of business administration is required.

- Developing high-quality business strategies and plans ensuring their alignment with short-term and long-term objectives
- Leading and motivating subordinates to advance employee engagement develop a high performing managerial team
- Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
- Supervise and control all strategic and business aspects of the company
- Be a prudent manager and an inspiring leader
- Have a business mindset and will be able to see the “big picture” in a variety of settings
- Take actions to enhance the company’s cash flow while keeping the human factor in perspective
- Make high-quality investing decisions to advance the business and increase profits
- Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics
- Review financial and non-financial reports to devise solutions or improvements
- Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders
- Maintain a deep knowledge of the markets and industry of the company

Qualifications & experience:
- Bachelor’s degree in Computer Science is required
- Advanced managerial skills (MBA to be considered as an asset)
- 3-4 years of similar experience
- Strong communication and interpersonal skills
- Exceptional writing and verbal skills in Albanian, Greek and English

  • The people

    We strongly believe in each one’s uniqueness. We all have characteristics that differentiate us, but in the same time, make us integral parts of our team. Besides, two of our main motivating forces in Papaki, are the the team spirit and the family feeling we have created within our working space.

  • The vision

    We are envisioning to offer the best online solutions in the whole world! In order to achieve that, we try to create innovative services while offering great user experience and amazing customer support. But first of all, we care to have a healthy working environment that inspires us!

  • Workplace

    Some call it “office”, some others “company”. However, a workplace is more than a building. For us, workplace means: a beautiful space, cosy offices and comfortable chairs, proper equipment, fast net and computers, macbooks for those who travel often, super equipped kitchen to eat together, table tennis and a cross-trainer!

  • Work-life balance

    “A true balance between work and life comes with knowing that your life activities are integrated, not separated” - M.T.Sunnarborg. Since our job is part of our life, in Papaki we try to enjoy small, everyday pleasures: 30’ break, fresh fruit and plenty of coffee. Things that make us happy and allow us to go back home with a smile!

  • Activities

    We love spending time in nature. We also enjoy the feeling of adrenaline. That is why we organise trekking trips and paintball games. However, every summer we wait with impatience one specific event: Papaki’s beloved Beach Party in one of the close-by beaches of the city! Wellbeing is also very important for us; such as massage sessions and good food. All the above, become even more fun when they are offered by Papaki, so we can enjoy them all together!

  • Great Place to Work

    We participated in "Best Workplaces 2016", a survey ran by the international Great Place to Work Institute, and we got distinguished as one of the companies with the best workplace in Greece. We believe that when someone is happy in his work, not only does he perform better but he is also happier in his everyday life!

We are based in a mythical place!

Our location is full of history and wonders! The city of Heraklion is the capital of the amazing island of Crete.
A great Mediterranean place to live -a balanced lifestyle with a great cuisine and mild climate. While we have customers
in 105 countries around the world, we choose to keep our headquarters here. Because we can!

Do you know Papaki’s story?