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Join our team

Senior Software Engineer
Senior Software Engineer to work on designing and implementing new and exciting projects across all our brands

Papaki is seeking a full-time Senior Software Engineer who is self-motivated and passionate. If you love to problem solve and want to join a dynamic team within a growing company in-house or remotely, we will be pleased to welcome you to our family!

The Senior Software Engineer will work on designing and implementing new and exciting projects across all our brands. We're looking for someone who has the knowledge and the experience to work on distributed systems, microservices, and be able to design horizontally scalable architectures that are secure and reliable, as well as guide our team of software developers in implementing them successfully.

Responsibilities:
- Design large software systems with scalability and security in mind
- Organize, inspire, and help the teams evolve
- Manage priorities, projects, and deliverables

Qualifications:
- 10 Years of Software Engineering Experience
- Familiar with both Front End and Back End Development Practices
- Experience with microservices and systems design
- Familiar with Go, Python, NodeJS
- Excellent knowledge of Git
- Experience with Linux systems
- Working proficiency and communication skills in verbal and written English
- Experience with Testing (Unit Tests / Integration Tests)

Preferred Qualifications:
- Similar position in previous company
- Willing to relocate in Crete, Greece
- Experience with High Availability and Shared-Nothing Architectures

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Support Technician
Support Technician to further strengthen the quality of our support.

Papaki is looking for a dedicated and motivated candidate, who seeks a career in customer service and technical support. This person will join Papaki’s Support Team in-house or remotely, in order to further strengthen the quality of support we offer to our customers.

Responsibilities:
As a Support Technician your responsibilities will include:
- Providing professional and friendly technical support via phone, chat and email.
- Responding to incoming support requests with accuracy, efficiency and professionalism.
- Addressing and solving a range from basic to complex customer problems.
- Performing tasks related to hosting services.

Qualifications:
- Excellent problem solving skills
- Ability to work in a team environment
- Ability to work flexible hours
- Excellent written & verbal communication skills in Greek / English
- General knowledge regarding Domain Names & Hosting
- Experience with: FTP, POP, IMAP, SMTP, Linux, Apache, HTML, PHP, MySQL, DNS (desired), Plesk (desired)

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Product Marketing Manager
Product Marketing Manager to join our team and lead marketing activities for our products.

Papaki is looking for a passionate Product Marketing Manager. If you are a leader who loves marketing and technology, we will be pleased to welcome you to our family!

The Product Marketing Manager should:
- craft the messaging and positioning for products.
- conceive and develop innovative marketing programs that drive demand.
- have the attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into benefits.
- be the expert in buyers, how they buy and their buying criteria and will transfer that knowledge to the sales channel.

Among other things, responsibilities include:
- Implement product positioning and messaging that highlights the differentiation of our products in the market.
- Lead the team to create and update product landing pages that are state of the art and user-friendly.
- Make sure that the users have a great experience and wow first impression using HotJar, Optimizely, A/B testing and other related tools and services.
- Product launch – plan the launch of the new products and releases and manage the cross-departments implementation of the plan.
- Market intelligence – be the expert on our buyers, how they buy and their buying criteria; be the expert on our competition.
- Demand generation – develop the strategy and manage the marketing programs that drive demand for our products, in collaboration with the Product team and Digital Marketing team.

Qualifications:
- Proven 2+ years experience as a Product Marketing Manager, Brand Manager or similar role in the web/ technological industry
- BSc/BA in Business, Marketing, Communications or similar field
- Experience in market analysis
- Working knowledge of web analytics tools (e.g. Google Analytics)
- Familiar with product marketing tactics (e.g. integrated marketing campaigns)
- Excellent communication skills
- Excellent management skills to interact with staff, colleagues and cross-functional teams
- Analytical mind and strong quantitative skills
- Creativity

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UI/UX Designer
UI/UX designer to help us design the best possible experience for our users.

Papaki is looking for a dedicated and motivated UX/UI designer. If you are passionate about designing the best experience for the user, we will be pleased to welcome you to our family!

The UI/UX Designer should:
- turn our software into easy-to-use products for our clients.
- be gathering user requirements.
- be designing graphic elements and building navigation components.
- have experience with design software and wireframe tools.
- be creating both functional and appealing features that address our clients’ needs and help the company grow its customer base.

Among other things, responsibilities include:
- Gather and evaluate user requirements in collaboration with product managers and engineers.
- Illustrate design ideas using storyboards, process flows and sitemaps.
- Design graphic user interface elements, like menus, tabs and widgets.
- Build page navigation buttons and search fields.
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like.
- Create original graphic designs (e.g. images, sketches and tables).
- Prepare and present rough drafts to internal teams and key stakeholders.
- Identify and troubleshoot UX problems (e.g. responsiveness).
- Conduct layout adjustments based on user feedback.
- Adhere to style standards on fonts, colors and images.

Qualifications:
- Proven 2+ years work experience as a UI/UX Designer
- BSc in Design, Computer Science or relevant field
- Portfolio of design projects
- Knowledge of wireframe tools
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
- Team spirit; strong communication skills to collaborate with various stakeholders
- Ability to discuss and explain design options
- Detail oriented and customer-centered
- Good time-management skills

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HR Recruiter
HR Recruiter to help us attract, hire and retain the most qualified employees.

Papaki is looking for a passionate, experienced and self-driven HR Recruiter. Does this sound like you? We will be happy to welcome you to our family!

As our HR Recruiter you will work in-house or remotely, with the responsibility to manage our full cycle recruitment, from identifying potential hires to interviewing, evaluating and onboarding candidates. You will play an important part in building a strong employer brand for our company, to ensure we attract, hire and retain the most qualified employees.

Responsibilities
- Collaborating with managers to identify future hiring needs.
- Designing and updating job descriptions & ads.
- Advertising job openings on company’s careers page, social media, job boards and internally.
- Crafting recruiting emails to attract passive candidates (headhunting).
- Screening incoming resumes and application forms.
- Interviewing candidates (via phone, video, and in-person).
- Preparing and distributing assignments and tests.
- Providing shortlists of qualified candidates to the hiring managers.
- Acting as a consultant to new hires and help them onboard.
- Participating in job fairs and host in-house recruitment events.
- Monitoring key HR metrics (e.g. time-to-hire).

Qualifications
- BSc in Human Resources Management, Organizational Psychology or relevant field.
- Work experience in recruitment.
- Combination of IT and HR academic background will be considered a strong plus.
- Familiarity with Applicant Tracking Systems and resume databases.
- Experience with sourcing techniques.
- Fluent in English (verbal & written).
- Excellent written & verbal communication skills.
- Exceptional interpersonal skills.
- Ability to be flexible and to work both independently and as a team member.
- Strong organizational, multitasking, and time management skills.
- Ability to perform under pressure and within strict deadlines.
- Must display professionalism and confidence.

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  • The people

    We strongly believe in each one’s uniqueness. We all have characteristics that differentiate us, but in the same time, make us integral parts of our team. Besides, two of our main motivating forces in Papaki, are the the team spirit and the family feeling we have created within our working space.

  • The vision

    We are envisioning to offer the best online solutions in the whole world! In order to achieve that, we try to create innovative services while offering great user experience and amazing customer support. But first of all, we care to have a healthy working environment that inspires us!

  • Workplace

    Some call it “office”, some others “company”. However, a workplace is more than a building. For us, workplace means: a beautiful space, cosy offices and comfortable chairs, proper equipment, fast net and computers, macbooks for those who travel often, super equipped kitchen to eat together, table tennis and a cross-trainer!

  • Work-life balance

    “A true balance between work and life comes with knowing that your life activities are integrated, not separated” - M.T.Sunnarborg. Since our job is part of our life, in Papaki we try to enjoy small, everyday pleasures: 30’ break, fresh fruit and plenty of coffee. Things that make us happy and allow us to go back home with a smile!

  • Activities

    We love spending time in nature. We also enjoy the feeling of adrenaline. That is why we organise trekking trips and paintball games. However, every summer we wait with impatience one specific event: Papaki’s beloved Beach Party in one of the close-by beaches of the city! Wellbeing is also very important for us; such as massage sessions and good food. All the above, become even more fun when they are offered by Papaki, so we can enjoy them all together!

  • Great Place to Work

    We participated in "Best Workplaces 2016", a survey ran by the international Great Place to Work Institute, and we got distinguished as one of the companies with the best workplace in Greece. We believe that when someone is happy in his work, not only does he perform better but he is also happier in his everyday life!

We are based in a mythical place!

Our location is full of history and wonders! The city of Heraklion is the capital of the amazing island of Crete.
A great Mediterranean place to live -a balanced lifestyle with a great cuisine and mild climate. While we have customers
in 105 countries around the world, we choose to keep our headquarters here. Because we can!

Do you know Papaki’s story?

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