The InfoCom World 2025 took place again this year at the Divani Caravel on November 26, and Papaki was there for the second year as a Sponsor of the event, while also winning an important award.
The main theme of the conference, “AI-VOLUTION – A brave new world“, reflected the changes brought about by Artificial Intelligence and how it is already affecting the daily operations of businesses, regardless of their size.
The highlights for businesses at InfoCom World 2025
“AI-Volution” is now a reality and, as highlighted in the conference speeches, the “challenge” lies in the synergy of all development stakeholders to act as an “accelerator” for businesses. The aim is to invest in their digital transformation and to take advantage of the technological momentum as a unique opportunity for growth in the new era.
Let’s now look at five conclusions we have identified that are worth remembering.
1. AI is valuable only when it solves real problems
Artificial intelligence delivers value when it reduces costs, saves time, or simplifies processes. Before adopting ai solutions, businesses need clear objectives and must ensure that these solutions meaningfully improve their daily operations. A key prerequisite is the availability of digitized data, such as customer information, communications, sales, and records.
2. Investing in people and culture is key
AI acts as a support tool rather than a replacement for the human factor. Critical thinking and decision-making remain human skills.
Training through workshops and structured learning programs, as well as the establishment of clear policies for the secure use of AI, plays a decisive role. Emphasis was placed on the phenomenon of “Shadow AI”, where employees use AI tools without the company’s knowledge, potentially putting corporate data at risk.
3. Investing in AI happens step by step
At the conference, it became clear that there is no need for complex tools or large investments from the outset. By experimenting with ready-made, easy-to-use tools and automation solutions, businesses can achieve immediate results and evolve gradually, based on their actual needs.
4. Final control and responsibility remain to humans
As you may have already noticed by experience, AI is not always right, and models may produce errors. For this reason, in areas such as customer service, recruitment, financial management, legal matters, and personal data, human oversight and final responsibility remain essential.
5. Collaboration with specialized experts is essential
Digital transformation is a demanding journey for every company. Given the vast number of available AI solutions, choosing experienced partners and advisors from the technology and IT sectors is critical for businesses to move forward safely and strategically.
To watch the full conference or selected sessions online, you can visit the official infocom world website.
Papaki’s presence and a special award
Throughout the conference, Papaki was there welcoming customers, partners, and new entrepreneurs to its booth, engaging in conversation, and sharing ideas and solutions for their online presence.
Moreover, as a leading digital enabler and member of the leading European team.blue group, it participated in the online Workshop. On the topic of “Digital Protection of Corporate Brands: Security Strategies in the Modern Internet” speakers Maria Voganatsi, Sales Manager, and Panajota Lazaj, Account Manager at Papaki, highlighted the importance of digital protection for corporate brands, the risks that companies face online today, and the ways in which they can protect their brands in real time.
If you would like to learn more, you can watch Papaki’s full presentation online.
However, our participation this year has special significance. At the InfoCom Awards, Papaki was named Dream Team of the Year, which gave us great pride and joy. All of us at Papaki will continue to work even harder in the new year, investing consistently in innovation, customer support, and business solutions in the modern digital age.
See you at the next InfoCom World!
Join the Discussion