Privacy Notice


Papaki is a web services company, providing domain names registration services, web hosting, Managed WordPress Hosting, SSL certificates and other related services, based in S Street, Industrial Area, Heraklion, Crete, Greece, with contact phone +30.215 215 5000.

Papaki is sensitive to privacy issues on the Internet. We believe it is important that you understand how we treat the information you may provide to us. This privacy statement applies to information collected by the websites we manage and control, including and

In the normal course of business, we will collect both personal information about you and non-personal information associated with you. We will always endeavour to protect this information, hold it in confidence, and protect it from theft. In general, we utilize both non-personal and personal data that you provide to us or that we collect in the normal course of business to communicate with you about our service and product offerings and deliver those offerings in an efficient manner. For these purposes, Papaki employees and authorized contractors will have access to some or all of this non-personal and personal data.

Unless specifically stated otherwise, the information you provide or that is associated with you is never shared with anyone other than Papaki employees or authorized contractors.

We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Use of the Papaki website

As is true of most other websites, Papaki’s website collects certain information automatically and stores it in log files. The information will include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other useful information about the use of Papaki’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences, and for fraud prevention purposes. Papaki’s website also uses cookies and web beacons. It does not track users when they cross to third-party websites, does not provide targeted advertising to them, and therefore does not respond to Do Not Track (DNT) signals.

Website Activity

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data. We will collect device-specific information (such as your operating system version).

We use this information to analyze trends, to administer the site, to track how visitors interact with the site.


A cookie is a small file that is stored on a user's computer for record-keeping purposes. Papaki typically uses both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time and can be used when you return to our site to help identify you or allow you to log in, or on other third-party sites to communicate to you via online marketing channels. You can remove persistent cookies by following directions provided in your internet browser's help file.

When you log into your Papaki account dashboard you may select the "Remember Email/ Username" checkbox to set a persistent cookie to store a session ID, so we can recognize you between browser sessions. You can remove this cookie by clicking the Logout link/button.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as the account dashboard, contests or surveys, will be limited and you may need to re-enter personal information when you register for events.

Marketing & Advertising, Including on Other Websites

We engage third-party companies, including but not limited to Google and Facebook, to place and track advertisements on third-party websites. Like most advertisers, we place advertisements where we think they will be most relevant to customers. We place advertisements by developing and using our own marketing segments that may combine online and offline information about our current and prospective customers.

Network advertising companies that provide these services have their own privacy policies and are not subject to our online privacy statement. Many of these companies provide ways to avoid targeted advertising provided by, or thru, them. We base these campaigns on non-personal information collected about you (e.g. we may track site activity and then deliver ads via third-party sites related to cookies associated with these activities), or on personally identifiable information (e.g. we may select a subset of cookies associated with certain courses taken, and customize an informational campaign more relevant to, say, penetration testers than incident responders).

Data subject rights

This Privacy Notice is intended to provide you with information about what personal data Papaki collects about you and how it is used. If you have any questions, please contact the Data Protection Officer at [email protected].

If you wish to confirm that Papaki is processing your personal data, or to have access to the personal data Papaki may have about you, please contact the DPO at [email protected].

Security of your information

To help protect the privacy of personal data you transmit through use of this site, we maintain physical, technical, and organizational safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information, to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.